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Building Banking Customer Loyalty: The Roles of Product Quality, Customer Service, Operational Excellence, and Work Environment

This is a journal article published by Training & Research Institute Jeramba Ilmu Sukses about factors affecting banking customer loyalty. The supplied source item contains only bibliographic metadata and no further study details.

Categories: economy-and-trade

Generated scores

Scores are based on the cited reporting and use a 1–10 scale. Read the methodology.

Confidence
2/10
Geographic reach
1/10
Global importance
2/10
Impact magnitude
2/10
Positivity
6/10
Urgency
1/10

Why it matters

The article presents research relevant to building customer loyalty in banking.

Sources

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