First published · Last updated
Building Banking Customer Loyalty: The Roles of Product Quality, Customer Service, Operational Excellence, and Work Environment
This is a journal article published by Training & Research Institute Jeramba Ilmu Sukses about factors affecting banking customer loyalty. The supplied source item contains only bibliographic metadata and no further study details.
Categories: economy-and-trade
Generated scores
Scores are based on the cited reporting and use a 1–10 scale. Read the methodology.
- Confidence
- 2/10
- Geographic reach
- 1/10
- Global importance
- 2/10
- Impact magnitude
- 2/10
- Positivity
- 6/10
- Urgency
- 1/10
Why it matters
The article presents research relevant to building customer loyalty in banking.

